I have got a phone line in my house, but its never been activated. So me and dave have deided that our office has run its course, and that we will be better off working from home. So, i have decided to get the phone lines activated, and internet installed in my house.
I first tried to ring BT and arrange for this to happen, last week. I was on the phone twice, both times in a queue, and neither times could i get through. Dave managed to get through by dialing 150 from our BT line in the office, and passed the phone to me.
At the time, their systems were down, so he took my details and told me that id be contacted once the order had been put through, and that he’d sort it. I tried to call back earlyer on today, and was on hold for 30 minutes, i got cut off. I rang again, in queues for 45 minues, and got cut off.
Now by this stage my blood had reached boiling point, and the urge to smash ones phone was growing stronger, and stronger. I dialled the number again, and spoke to some clown who told me he would sit on hold with me until i spoke to someone. And sure enough, he did, and after another 30 minutes of queueing, spoke to someone who could help me.
He told me that someone had been booked to visit my house on the 27th, between 1 andÂ 6 when was i going to be told this? Was this going to beamed to my brain by some kind of subsonic radar gun?
And to top it all off, i had just been transferred to some other department, to discuss the costs involved with setting up a landline, and after another 50 mins of being on hold, i hung up.
So roughly 300 minutes on the phone, and all i know is that “someone” is coming to my house between 1 and 6 on the 27th. I dont no what they are coming for, i dont no who they are, and i still do not know how much this is going to cost me.
What i do know, is that BT are a fucking bunch of pricks and should not be allowed to own so much of this countries telephone infrastructure.
For anyone bothered, here is a alternative number to 0800 800 150 – 0207 555 0037
As calls to 0800 numbers from mobiles are not free.
in conclusion, on the 27th, when someone visits my house to do something, im going to tell them to switch the line on, and then fuck off. Im not paying them a cent, they can give ME money as i have probably been charged a shit load from when i didnt have the alternative number for BT.